SME/Farm Banking has changed radically in recent years but there is little information on the customer experience of business borrowers who get credit from Irish banks, and how well the new banking delivery models are meeting the needs of Irish SME’s.
The Credit Review Office has put together a short survey to better understand the customer experience for SME’s/farms who get credit. If you have successfully applied for and got bank credit in the last twelve months, we need your views. This survey takes less than 10 minutes to complete and your insights will be invaluable. (Please complete by 31st October 2017. All responses will be anonymous).