SME/Farm Banking has changed radically in recent years but there is little information on the customer experience of business borrowers who get credit from Irish banks, and how/if the new banking delivery models are meeting the needs of Irish SMEs.
The Credit Review Office has put together a short survey to better understand the customer experience for SMEs/farms that get credit. If you have applied for and received bank credit in the last twelve months, we need your views.
This survey takes just 5 to 10 minutes to complete and your insights will be invaluable. (Please complete by 15 November 2017. All responses will be anonymous).
Link to survey: Credit Review Office – SME Accessing Credit Survey 2017