The Credit Review Offices provides an independent, impartial credit appeals process for small and medium sized businesses (SMEs), including sole traders and farmers.
- Has your business had credit facilities refused, reduced or withdrawn?
- Have you had difficulty getting credit or loan facilities of up to €3 million?
- Has your business had an unfavourable change to existing credit terms and conditions?
If so, we’re here to help. The Credit Review Office provides an independent review process for SMEs, sole traders and farm enterprises that have had requests for credit refused or had existing credit facilities reduced or withdrawn.
Eligibility InformationSMEs, sole traders and farm enterprises are eligible to apply to the Credit Review Office for a review of decisions by participating banks to refuse or reduce credit facilities (including applications for restructured credit facilities) up to €3,000,000.
The Review ProcessAll borrowers have the right to appeal an unsuccessful credit application through each bank’s internal loan appeals process and this is the first step you should take. If you have not already done so, we will arrange for your loan application to be put through your bank’s own formal internal appeals process.
Frequently Asked Questions
We’ve added two new information notes to the publications section. If you are a borrower whose bank has sold on your loan as part of a portfolio, these notes may help you understand the process and where you can get help and advice.read more